Communication Skills Course

Communication Skills Course
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Our Communication Skills Courses are for anyone who wants to build confidence and improve their ability to deal with others. 

Learn how to communicate effectively and confidently. How to present a confident and positive image. This Communications Course will help you improve your communications resulting in better relationships. As a result you will feel better, be more confident and relaxed when dealing with others. Learn the secrets of assertiveness and conflict resolution. You will also learn how to deal with criticism and use feedback positively, helping you to build stronger work relationships.

  • Course Content

  • Why Choose PDL?

  • Locations

  • Onsite Training

What is covered in this Communication Skills Course?

  • Assertiveness - The difference between being assertive and aggressive.
  • Principles - The basic rules of communication.
  • Barriers - Common barriers to effective communication.
  • Clarity - How to get your message across clearly; what tone and language to use.
  • Conversation - Learn to make conversation flow easily.
  • Questioning - How to ask questions to get the right answers.
  • Building - Build work relationships with your new skills.
  • Confidence and self esteem - How to overcome nerves and shyness.
  • Feedback - How and when to use it.
  • Dealing with difficult situations.
  • Dealing with criticism.

Why should you choose Professional Development?

We are Ireland's largest provider of training and education courses in Ireland. Our head office is in Blanchardstown Corporate Park, Dublin with regional centres in Cork, Limerick, Galway and the UK. We have a team of 25 trainers supported by a customer service team. We run practical, down to earth courses helping participants develop skills and confidence. 

  • Ireland's first corporate training company to achieve FETAC Accreditation
  • Exporter of training courses to UK and Europe
  • Regular contributors to National Press and TV on management and personal development

Onsite Training
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Our onsite training courses are tailored specifically to meet the training needs of our clients. Fill in your details below and our head of training will contact you to discuss your training needs.
Our Customers
  • vodafone
  • siemens
  • rte
  • paddy
  • kpmg
  • fas
  • esb
Course Details
  • Dates:
    June 11, 12
    July 12, 13
    Aug 16, 17
  • Duration:
    2 Days
  • Fee:
    Was €895 - Now €449
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