This 1-day workshop is suited for customer service representatives in every industry, with any level of experience. Participants will gain practical customer service skills that can be applied in all situations.
Customer Service Skills is part of our in-company training suite, meaning that it is only available for in-company (sometimes called "in-house") bookings. We travel to your location in Dublin and deliver a tailored, targeted course exclusively to your customer service team.
This can be a very efficient and cost-saving method of training. Due to the customised nature of in-company training, we find that attendees gain maximum benefit from this style of training.