This Executive Secretary Training Course is for Secretaries who wish to improve their skills and work more efficiently. These new techniques will also support your career development.
Your role as a secretary is to organise and arrange the schedule of your employer so they can get their job done as effectively as possible; at times it can be hugely stressful. In this Executive Secretary Training Course we will give you expert tips on how to be the best you can be. We offer training that goes beyond the technical know-how of computer skills to help improve your personal effectiveness.
Course Content
Why Choose PDL?
Locations
Onsite Training
What is covered in this Executive Secretary Training?
- The role of the Executive Secretary
- Being prepared to cope with the unexpected
- Planning and organising someone else’s time with skill and sensitivity, when required
- Time management
- Learn how much time to leave for travel allowances
- How to prepare and deal with last minute arrangements and cancellations
- Assertiveness training
- How to say "no" without becoming intimidating or aggressive
- Learn how to effectively handle any conflict
- Step-by-step guidelines on discussing how to solve a problem, calmly and effectively
- Communication skills
- Learn how to communicate through body language
- Tips on how to always remain thinking positive
- Gain invaluable listening skills, to help you be more responsive and well-organized
- How to successfully deal with difficult people and difficult situations
- Learn to work for more than one person
- Why it is important to remain confidential in your work
- How to maintain an effective and professional telephone manner, even in times of stress
- How to properly organise travel papers and phone numbers so they are easily found
- Diary management
- How to project an image of self-confidence and professionalism
- Learn how to keep everything in order and deal with the unexpected
Why should you choose Professional Development?
We are Ireland's largest provider of training and education courses in Ireland. Our head office is in Blanchardstown Corporate Park, Dublin with regional centres in Cork, Limerick, Galway and the UK. We have a team of 25 trainers supported by a customer service team. We run practical, down to earth courses helping participants develop skills and confidence.
- Ireland's first corporate training company to achieve FETAC Accreditation
- Exporter of training courses to UK and Europe
- Regular contributors to National Press and TV on management and personal development
We run our courses nationwide with four training centres in Dublin.
This Executive Secretary Training Course is for Secretaries who wish to improve their skills and work more efficiently.
