Telephone Skills Courses in Ireland

Practical Telephone Skills for Your Team


Anyone who interacts with others by phone can benefit from Telephone Skills training. This course is particularly valuable for anyone in a customer service, PA or receptionist role.

Over the course of 1 day, we teach your team about presenting a professional image, utilising effective communication skills and taking a pro-active approach to solving problems.

This workshop is only available for in-company bookings. 'In-Company' is a focused format, where we deliver training to your team, at your premises or a venue chosen by you anywhere in Ireland.

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For full details on our 1-day Telephone Skills workshop, click the "Visit Course Page" button below. You can also click "Download Brochure" to view and download our PDF brochure for this course.