Communication & Assertiveness Skills
Confidence and assertiveness training for effective communication.
Duration: 2 Days Fee: €895
Who is the course for?
This Communication and Assertiveness Skills course is for anyone who wants to build confidence and improve their ability to deal with others.
What is the course about?
Learn how to communicate effectively and confidently. How to present a confident and positive image.This course will help you improve your communications resulting in better relationships. As a result you will feel better, be more confident and relaxed when dealing with others. Learn the secrets of assertiveness and conflict resolution.
You will also learn how to deal with criticism and use feedback positively, helping you to build stronger work relationships.
What is covered?
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Assertiveness - The difference between being assertive and aggressive.
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Principles - The basic rules of communication.
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Barriers - Common barriers to effective communication.
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Clarity - How to get your message across clearly; what tone and language to use.
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Conversation - Learn to make conversation flow easily.
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Questioning - How to ask questions to get the right answers.
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Building - Build work relationships with your new skills.
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Confidence and self esteem - How to overcome nerves and shyness.
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Feedback - How and when to use it.
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Dealing with difficult situations.
- Dealing with criticism.
How long is the course?
2 days from 9.30am to 5pm.
Where is the course held?
Dublin or Cork or we can come to you for onsite training
What do I do next?
Book now by completing our online booking form or call us today on 01-8610700. If you need more information fill in our enquiry form.
Follow-On Courses