Assertiveness Training Course

Our 2-day Assertiveness Skills workshop will develop your confidence in communicating with others and getting your message across clearly and effectively. Strengthening your communication skills will improve both your professional and personal interactions with others.

This Assertiveness Skills course is currently only available for group bookings, or in-company programmes. Our Communication Skills course is very similar in content and learning outcomes. We recommend this option for anyone wishing to attend a public course.

  • What Are The Benefits?
  • Course Content
  • In-Company Training
  • FAQ

What are the Benefits of this Assertiveness Skills Workshop?

  • Increased Confidence

    One of the main reasons to choose Assertiveness Skills training is to develop confidence in each participant. Our trainers will ensure that they are at ease and will work with the team to help them become more confident when communicating with others.
  • Improved Communication Skills

    Strong communication skills are essential when asserting yourself. We focus on the principles of effective communication and how to implement them in daily life and your team's working environment.
  • Ability to Handle Difficult Situations

    Assertiveness often comes into play when handling challenging attitudes or situations. We give your team guidelines on how to handle these situations to achieve a positive outcome.
  • Practical Skills & Experience

    Our Assertiveness Skills Workshop incorporates plenty of active learning, which gives participants an opportunity to practice the skills they learn and get helpful feedback from our trainer.
  • Techniques for Everyday Life

    Our objective is to equip your team with relevant skills they can apply in their own lives, in both business and personal situations.

What is covered on this Assertiveness Skills Course?

  • Defining Assertiveness

    What is assertiveness?
    Understanding the difference between assertiveness and aggressiveness
  • Confidence & Self-Esteem

    Basic Rules of Communication
    How to overcome nerves and shyness
    Creating a strong first impression
  • Principles of Good Communication

    Different communication styles
    Identify and evaluate your own communication style
    Overcoming barriers to communication
  • Developing Your Communication Skills

    Get your message across clearly
    Ask the right questions
    Effective listening skills
    Conversation skills
  • Coping with Challenging Situations

    Using feedback constructively
    Dealing with criticism
    Techniques for handling difficult situations

Tailored Training Solutions

We offer this Assertiveness Skills workshop for group or corporate, in-company bookings. It works particularly well for groups because we can tailor the course content to help address any challenges you are facing within your organisation.

There are many benefits to choosing in-company training. Here are some of the top reasons to choose this format of training:

  • Flexibility:

    In-company training means that you can hold the training at a date that works best for your schedule, so there is minimum disruption to your team's productivity.
  • Cost-Effectiveness:

    Group, or in-company training is the most budget-savvy method of up-skilling your team.
  • Customisation:

    When designing an in-company programme, we customise the course content to address your goals, challenges and priorities.
  • Increased Morale:

    Taking part in an in-company training workshop promotes productivity and team motivation in many ways.

Find Out More


You can find out more about this course, and how it could work for your team by calling us on Freephone 1800 910 810, clicking below to download a full brochure, or asking us a quick question.

Frequently Asked Questions: Assertiveness Skills

  • Are there public course dates available for this course?

    At present, we only offer this course for in-company or group bookings. If you would like to attend one of our public courses with a similar course outline, we recommend our Communication Skills Course.
  • I want to attend, but am nervous about participating in a group. How can I overcome this?

    Don't worry, this is quite a common fear that participants have. Your trainer will put you at ease from the very beginning and ensure that the classroom environment is reassuring and comfortable.
  • How is this course delivered?

    This is a workshop-style course, which blends theoretical and active learning. There is plenty of opportunity for group discussion and activities.
  • How many people are in a group?

    We aim to keep our class sizes small, so we recommend no more than 12 - 14 participants for this workshop. This size is suited to group work and discussions, but leaves time for everyone to receive feedback from the trainer.

Download a Free Course Brochure

Assertiveness Training Course Brochure

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