Business Writing Skills Course

This 1-day business writing skills course is for those who are responsible for communicating through the written word, whether by email, letter, or corporate report. It will improve your team’s ability to write in a more concise and effective manner. We give your team clear guidelines for writing business letters, notes, emails, memos and reports.

We run the course as a tailored, group or in-company training solution. This enables us to focus on the goals and day-to-day priorities of your company. You can find out more, and request a quote by clicking "Get In-Company Quote" below.

  • Course Benefits
  • Course Content
  • Is it Right for Your Team?
  • FAQ

What are the Benefits of This Business Writing Skills Course?

  • A Structured Approach to Writing Professional Business Documents

    By completing this course, you will gain the kind of confidence that comes with having a structured approach to preparing effective documents
  • Benefit from the Experience of our Trainers

    Our business writing trainers have extensive experience in the corporate world. Your trainer will share proven methods and approaches to business writing that will enhance your skills.
  • Planning and Preparation Techniques

    Preparing your document correctly is half of the battle. During this workshop, you will learn best-practices for planning your document.
  • Writing Skills You can Use Immediately

    The skills and techniques you learn during our business writing skills course can be put into action instantly.

What is covered on this Business Writing Skills Course?

  • Planning

    Planning your document
    What do you want to communicate?
    What are your objectives?
    Visualise your reader
  • Structuring Your Document

    The "ABC" of all good business writing: Accuracy, Brevity and Clarity
    3 steps to good writing:
    1. Goal: what do you want to achieve?
    2. Create: draft your document
    3. Edit: check your document

    Powerful opening statements
    Logic and sequence
    Effective closing statements
    The cause and effect of clear thinking
  • Avoiding Pitfalls

    Avoiding jargon and clichés
    Phrases to avoid
    Commonly confused words
    Mistakes to avoid
    Punctuation - the hidden key
  • Action Plans

    What are you going to do in order to create better business documents?

Who attends this Business Writing Skills Course?


Although everyone agrees on the importance of presenting a positive image, hardly anyone has been trained in, or is confident about creating professional looking documents.

These are skills needed by everyone. How you compile reports, emails and letters is a reflection of both you and your organisation. Completing this workshop will give you best-practice guidelines and give you a structured approach for creating any business document.

  • No previous experience is needed
  • Suitable for all industries
  • Excellent refresher workshop for those with experience in business writing

Frequently Asked Questions

  • Do participants need experience to attend this course?

    No previous experience is needed. This course is ideal for anyone who works with business emails, letters or reports.
  • Is this course available for individuals to attend?

    This course is exclusively available for in-company delivery, and therefore is not open for individuals to attend.
  • Who delivers this course?

    Our trainers are all certified training professionals with a wealth of hands-on experience in varied business areas.
  • How is this course delivered?

    We blend active learning with theory to give you an engaging learning environment. Over the course of the workshop, we have discussions, practical activities and exercises.
  • Do I need to complete an assessment?

    This is a skills-based course, so there is no assessment.

Do you have any other questions?


We will be happy to help. You can click to ask a question below or call us on Freephone 1800 910 810.

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