Our 1-day Customer Service training course will give your team versatile, customer care skills to enable them to deliver excellence in any client-facing role. Our training style focuses on building confidence through practical learning. This is an interactive workshop, covering a wide range of customer care skills including communication, understanding customers, building loyalty and handling difficult situations professionally.
We offer this course exclusively for in-company bookings. Delivering customer service as a programme tailored to your customer service team will ensure that we can focus on challenges and goals relevant to your business.
If you are considering this course for your team, it's worth taking a look at the points below. They may help you assess whether it's the right fit for you.
If you're still unsure, we'll be happy to advise you on the best solution for you and your team. You can contact us by phone on Freephone 1800 910 810, or click below to ask us a question about customer service training.