Anyone who interacts with others by phone can benefit from Telephone Skills training. This course is particularly valuable for anyone in a customer service, PA or receptionist role. Over the course of 1 day, we teach you about presenting a professional image, utilising effective communication skills and taking a pro-active approach to solving problems.
We have listed some of our most popular venues for Telephone Skills training below. Some are available as open (public) courses. We can run our Telephone Skills Training for group or on-site bookings in any location. If you would like to enquire about a location for on-site training, click our Ask A Question button below.