Communication Skills Course

Public Courses » Communication Courses » Communication Skills Course
  • Our popular Communication Skills Course benefits everyone’s working life.
  • Gain strong, versatile communication skills that you can apply to all areas of your work.
  • This practical, 1-day workshop is suitable for all roles and all experience levels.
  • We offer our Communication Skills Course for individuals and for teams.
  • This course is delivered by our professional trainers, who are communications experts.

Choose your training delivery style:

Communication Skills
  • Communication Skills Course
  • Gain: versatile communication skills
  • Duration: 1 day
  • Experience: no experience needed
  • Suitable for: all roles
  • Available for: Individuals and Groups
Ask About Dates Download Brochure

No matter what kind of work you do, your role will always benefit from improved communication skills. This 1-day Communication Skills Course is an interactive workshop designed to strengthen and develop your communication capabilities.

Communication Skills

Who attends this Course?

There are not many courses we can say this about, but we recommend this course for everyone.

Good communication is important for every role in business. This course benefits all roles including, business owners, managers, customer care teams, HR professionals, receptionists and PAs, and anyone who interacts with customers.

How does this Communication Skills Work?

In-House Training for Your Team

We deliver this workshop regularly for teams and departments in organisations all over Ireland.

It’s a great way to improve efficiency and productivity in your business, and a highly-effective training for team building.

You can read more about in-company training in the “In-Company” tab below.

Get a Quote

Trusted by Leading Irish and International Companies

  • HP Logo
  • Musgrave Logo
  • Aer Lingus Logo
  • Analog Devices Logo
  • DAA Logo
  • Allianz Logo
  • Hertz Logo
  • Keelings Logo
  • Bank of Ireland Logo
  • Kepak Logo
  • Limerick IT Logo

		Communication Skills Course

Download Brochure

Get Your Brochure Instantly

Communication Skills Course
  • More about this course
  • Discover key benefits
  • Top training objectives
  • Detailed course content
  • Understand delivery styles
  • How to get started
Download Brochure

More information about this Communication Skills Course

Training Objectives

During this course, you will learn best-practice communication skills for:

  • getting your message across clearly

  • actively listening to others

  • handling difficult situations

  • being assertive when necessary

The skills and knowledge you will gain through attending this course can be applied to almost every situation.

4 Benefits of this Communication Skills Course

  • Strong, Consistent Communication Skills

    This practical workshop is designed to provide you with a comprehensive communication toolkit by covering the principles of effective communication.

  • Versatility

    The communication skills you will gain during this course are relevant to any working environment or situation.

  • Assertiveness and Ability to Handle Difficult Conversations

    We look at ways to be assertive without crossing the line to aggressiveness. In this module, we also address how to handle challenging conversations effectively.

  • Advice & Feedback from Experts

    This course is delivered by professional trainers who are communications experts.

    Our interactive live virtual classroom environment enables them to share advice and feedback as you learn.

joining virtual training

Delivery Style: Live Online Class

This course runs as a live virtual classroom. That means you can connect easily online to a real-time, trainer-led course. Interact with your fellow trainees, ask questions, and receive advice and guidance as you learn.

Connecting to our online training is easy. You can learn more about how it works in our PDF Communication Skills brochure.

Book Your Place on Communication Skills

You can get full details about this Communication Skills Course by downloading our PDF brochure.

We can answer any questions you have over the phone, or by email. Use the “Ask a Question” button to ask us anything online.

What is covered on this Communication Skills Course?

This is an overview of what we cover during this 1-day workshop. You can read full details on how we deliver this course by downloading a copy of our PDF brochure.

Module 1: Communication Styles

  • Understanding different communication styles
  • Identify your communication style
  • Evaluate your strengths and areas for improvement

Module 2: Key Communication Skills

  • Clarity: Getting Your Message Across
  • How to ask questions that get the right answers
  • The importance of listening skills

Module 3: Assertiveness

  • Understanding the difference between being assertive and aggressive

Module 5: Dealing with conflict

  • Effective ways to handle difficult conversations

Module 6: Influencing skills

  • What is influencing?
  • When should it be used?
  • The art of persuasion

Getting Started

Get in touch to ask us anything about our Communication Skills Course by calling us (Freephone 1800 910 810) or using the “Ask a Question” button below.

A Tailored Communication Skills Workshop for Your Business

This Communication Skills Course is a very popular choice for in-company delivery, both as this 1-day and an expanded 2-day programme.

In-company is a very flexible and efficient way to create a culture of clear, effective communication in your organisation.

Here’s how it works:

  • Step 1: Training Needs Analysis

    When you enquire about Communication Skills training for your team, we will get in touch to assess your training goals.

  • Step 2: Customisation

    We will customise our Communication Skills Course outline to make it relevant to the work your team do and address your goals.

  • Step 3: Delivery

    Choose your delivery dates and style. We can come to you to deliver training in person at your premises, or run the course online as a live virtual classroom (great for remote working teams).

  • Step 4: Follow Up

    After training, we will check in with you to evaluate what your team gained from the workshop.

    Often, our clients like to schedule a refresher day several months after the initial training. This can help trainees stay focused on applying the skills they have learned and troubleshoot any barriers to communication they have encountered since the first workshop.

Get a Quote

Get in touch to find out how this Communication Skills Course would work best in your organisation.

Use the "Get a Quote" button below to request your customised quotation or call us at Freephone 1800 910 810 or Dublin 01 861 0700.

We love to help!

Chat with our experienced team to get started

Course ID: Course Code: Course Interest: Course Suite: Course Type: Lead Type: Lead Source: Lead B2 Type: Website CTA: Website CTA URL: Website CTA Source: CTA Date Time: IP Address: IP City: IP City: Gotcha: GCLID: