Our 2-day Receptionist Skills course provides useful guidelines on how to achieve the best results within this role. This course is for anyone who is the first point of contact with clients in an organisation. Participants will gain tips on how to create a professional yet personable image at all times, strong communication skills, and the ability to handle difficult situations.
No previous experience is needed for this course. Receptionist Skills is a very effective foundation course for beginners and effective as a refresher course for experienced receptionists.
The role of receptionist is a varied and complex one. It can be a challenge, but an enjoyable one if you have the right training and skills.
Our goal with this training is to ensure that your team has the ability to handle the fast-paced role of receptionist with ease and professionalism.
Here are some of the top 4 benefits participants will gain from this course:
We offer this course in both a classroom (in-person) and online (live virtual) style. Live virtual training means that your team can connect to real-time training led by our professional tutors from wherever they are based.
You can learn more about how our online live virtual training works by downloading our Receptionist Skills brochure.
We can help you organise the right kind of course for your team. Call us at Freephone 1800 910 810, or click below to request your quotation.
This is our Receptionist Course outline, which can be customised to address your business goals and challenges. Download our PDF brochure for full details.
In-house training is one of the most flexible and effective ways of delivering training to your receptionist or front-of-house team.
When delivering in-house training, we work with you to identify any challenges or priorities you would like to address during the workshop. We will tailor the course content to meet those requirements. The result is a training session that is highly relevant to your business.
The course will be delivered online or at a venue of your choosing, on a date that fits in with your schedule. This cuts down on travel time and costs for the participants, and means that you can arrange for training to take place outside of peak business periods.
If you feel that a Receptionist Skills Course could be the right fit for your team, or if you have any other questions, we would love to hear from you. Call us at Freephone 1800 910 810 or click below to request a call back from our team.