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Course Focus

Team Leader Training Course

Delivery: Live Virtual Classroom Training

Effective team leader skills include being able to balance leading a team and working within the team. This 2-day Team Leader Course will equip you with the tools you need to achieve these goals successfully. You'll cover core management skills including team motivation, organisation, performance management, and communication techniques.

This course runs as part of our Management Training Course, with an option for certification (see the “Get Certified” tab below). Over 2 days, you'll gain valuable insights and feedback from our experienced trainers.

Live Virtual Classroom Training

  • What: Virtual classroom training delivered by experienced management trainers.
  • When: Click our management start dates to select your preferred training date.
  • How: Connect from wherever you are with any internet-enabled device that has a web camera.

Next Course Start Dates

22nd of April 2020 Virtual Classroom Reserve
20th of May 2020 Virtual Classroom Reserve
15th of June 2020 Virtual Classroom Reserve
13th of July 2020 Dublin Reserve
  • What Are The Benefits?
  • Objectives
  • Course Content
  • Get Certified

How will this Team Leader Course improve your working life?


  • Practical & Relevant Toolkit

    Our training always focuses on team leader skills and capabilities that are both relevant to today's working environment, and easy to apply immediately after the training.
  • Strengthened Communication Skills

    Developing strong communication skills is key for any team leader. To understand your team, you must be able to communicate clearly and listen attentively.
  • Problem Solving Capabilities

    During the workshop, we address how to handle conflict and challenges in a professional way, so that you can work towards achieving a positive outcome each time.
  • Gain Expert Advice and Feedback

    Our trainers are experienced in the field of professional training. They also bring a wealth of management experience to each course, so that they can offer advice based on real-life situations.
  • Progress to Certification

    If you would like to continue to achieve a QQI Level 6 award in Managing People, we have an easy, streamlined way to do so. You can learn more about this by downloading our detailed PDF course brochure.

What will I be able to do following this Team Leader Course?


It’s important to set clear objectives in order to get the most from any training. This Team Leader Course has several key objectives.

Through attending this training, participants will:

  • Understand different management styles
  • Know how to motivate their team
  • Possess stronger organisational skills
  • Improve their existing communication toolkit
  • Be able to address conflict professionally
  • Gain performance management techniques

Take Action


You can read more about the training objectives, get full details on the course content, and learn about how we deliver this training by downloading our PDF course brochure.

What is covered on this Team Leader Course?


3 Reasons to Choose This Course


  • Understand your management style and how you can lead your team most effectively
  • Develop strong communication and team motivation skills
  • Benefit from the guidance and feedback of our experienced management trainers

Course Content


  • Module 1: Management Styles


    The qualities of a good manager
    Management vs leadership
    Understand different management styles and their impact on staff
    Evaluate strengths and weaknesses of each style
    Discover and evaluate your own style
  • Module 2: Motivation and Team Building


    Your responsibility as a role model
    Engaging with staff to build great working relationships
    Using motivational techniques
    De-motivation: recognise the symptoms
    Addressing and resolving low morale
  • Module 3: Organisational Skills and Planning


    Managing your time
    Goal-Setting: short, medium, and long term
    Using the SMART goal-setting approach
    Prioritising tasks
    Delegation skills and work allocation
  • Module 4: Communication and Assertiveness


    Understanding how we communicate
    Communicating with confidence and clarity
    Understanding assertiveness
    Learning to say "No"
  • Module 5: Managing Performance


    Setting recognisable performance goals
    Improving staff performance
    Providing constructive feedback
    Addressing poor performance constructively
  • Module 6: Managing Conflict and Tricky Situations


    Identifying areas of conflict
    How to handle difficult conversations
    Responding vs reacting

Would you like to achieve a Management Certification?


This 2-day Team Leader Course is a practical, skills-based course. We offer all Team Leader Training participants a convenient way to progress to achieving a QQI Level 6 Managing People certification.

How does it work?


  • Step 1: Decide if You want to Achieve Certification

    You can let us know if you want to get certified either when you make your booking, or during the first 2 days of the Team Leader Course. There is an additional cost associated with progressing to certification. Your Professional Development contact can advise you of the best rates available when you book.
  • Step 2: Attend Day 3 of Training

    Day 3 immediately follows day 1 and 2. During this third day, you’ll begin to prepare for your QQI assessment work and cover additional beneficial managing people content. This includes coaching your team, understanding relevant workplace legislation, and becoming familiar with attitudes and culture.
  • Step 3: Assessment Work

    In order to be eligible for certification, you will need to complete accompanying assessment work in the 8 weeks following training. We provide you with direction and support via a detailed assessment brief.
  • Step 4: Get Certified!

    Once you have successfully submitted and passed your assessment work, you will receive your QQI Level 6 award in Managing People (code: 6N3945).

Learn more


For full details on this award and you how can get certified, we recommend either downloading our full course brochure, or calling our team on Freephone 1800 910 810.

Download Full Course Brochure

Download brochure
4 Key Team Leader Skills

What are Team Leader Skills?


No matter what industry you work in, the size of your team, or your day-to-day tasks, there are some essential team leader skills you’ll need to be successful. These include:

  • Understanding: Know about different management styles, and reflect upon your own style.
  • Communication: Listening, questioning, communicating with clarity
  • Organisation: Time management, task prioritisation, delegation
  • Motivation: Techniques, building great relationships, addressing low morale

Frequently Asked Questions

Yes; we recommend this course as a strong support for new team leaders. It’s also very beneficial for those who are interested in becoming team leaders.

Yes, this training is part of our Management Course, which runs every month and is available for individuals to attend. It is also available for group or in-company bookings.

We run this Team Leader training in Dublin throughout the year. Our Dublin training venues are all located close to the M50. Free parking is available at all of our training venues.

Our team leader workshop is very practical, with group discussion and activities alongside theoretical learning.

This is practical course. We do offer a progression to certification for anyone attending our Team Leader Course.

You can read about how to achieve a QQI Level 6 Award in Managing People in the “Get Certified” tab, or by downloading our PDF course brochure.

This course is extremely effective when delivered as an in-company (on-site) training programme. Choosing an in-company format offers you the following benefits:

  • Flexibility on training dates and venue
  • Cost-effectiveness
  • A focused message to your team
  • Customised course content

Learn more about how in-company training works.

If you have a question we haven't covered here, we will be happy to help. You can click to ask a question below or call us on Freephone 1800 910 810.

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