Team Leader Training Course

How will this Team Leader Course improve your working life?

• Practical & Relevant Toolkit

  Our training always focuses on team leader skills and capabilities that are both relevant to today's working environment, and easy to apply immediately after the training.

• Strengthened Communication Skills

  Developing strong communication skills is key for any team leader. To understand your team, you must be able to communicate clearly and listen attentively.

• Problem Solving Capabilities

  During the workshop, we address how to handle conflict and challenges in a professional way, so that you can work towards achieving a positive outcome each time.

• Gain Expert Advice and Feedback

  Our trainers are experienced in the field of professional training. They also bring a wealth of management experience to each course, so that they can offer advice based on real-life situations.

• Progress to Certification

  If you would like to continue to achieve a QQI Level 6 award in Managing People, we have an easy, streamlined way to do so. You can learn more about this by downloading our detailed PDF course brochure.

What will I be able to do following this Team Leader Course?

It’s important to set clear objectives in order to get the most from any training. This Team Leader Course has several key objectives.

Through attending this training, participants will:

• Understand different management styles
• Know how to motivate their team
• Possess stronger organisational skills
• Improve their existing communication toolkit
• Be able to address conflict professionally
• Gain performance management techniques

Take Action

You can read more about the training objectives, get full details on the course content, and learn about how we deliver this training by downloading our PDF course brochure.

What is covered on this Team Leader Course?

3 Reasons to Choose This Course

• Understand your management style and how you can lead your team most effectively
• Develop strong communication and team motivation skills
• Benefit from the guidance and feedback of our experienced management trainers

Course Content

• Module 1: Management Styles

  
  The qualities of a good manager
  Management vs leadership
  Understand different management styles and their impact on staff
  Evaluate strengths and weaknesses of each style
  Discover and evaluate your own style

• Module 2: Motivation and Team Building

  
  Your responsibility as a role model
  Engaging with staff to build great working relationships
  Using motivational techniques
  De-motivation: recognise the symptoms
  Addressing and resolving low morale

• Module 3: Organisational Skills and Planning

  
  Managing your time
  Goal-Setting: short, medium, and long term
  Using the SMART goal-setting approach
  Prioritising tasks
  Delegation skills and work allocation

• Module 4: Communication and Assertiveness

  
  Understanding how we communicate
  Communicating with confidence and clarity
  Understanding assertiveness
  Learning to say "No"

• Module 5: Managing Performance

  
  Setting recognisable performance goals
  Improving staff performance
  Providing constructive feedback
  Addressing poor performance constructively

• Module 6: Managing Conflict and Tricky Situations

  
  Identifying areas of conflict
  How to handle difficult conversations
  Responding vs reacting

Would you like to achieve a Management Certification?

This 2-day Team Leader Course is a practical, skills-based course. We offer all Team Leader Training participants a convenient way to progress to achieving a QQI Level 6 Managing People certification.

How does it work?

• Step 1: Decide if You want to Achieve Certification

  You can let us know if you want to get certified either when you make your booking, or during the first 2 days of the Team Leader Course. There is an additional cost associated with progressing to certification. Your Professional Development contact can advise you of the best rates available when you book.

• Step 2: Attend Day 3 of Training

  Day 3 immediately follows day 1 and 2. During this third day, you’ll begin to prepare for your QQI assessment work and cover additional beneficial managing people content. This includes coaching your team, understanding relevant workplace legislation, and becoming familiar with attitudes and culture.

• Step 3: Assessment Work

  In order to be eligible for certification, you will need to complete accompanying assessment work in the 8 weeks following training. We provide you with direction and support via a detailed assessment brief.

• Step 4: Get Certified!

  Once you have successfully submitted and passed your assessment work, you will receive your QQI Level 6 award in Managing People (code: 6N3945).

Learn more

For full details on this award and you how can get certified, we recommend either downloading our full course brochure, or calling our team on Freephone 1800 910 810.