Telephone skills are essential for anyone who interacts with others by phone. Our 1-day course will focus on core telephone skills, so that your team can deliver a positive, professional persona at all times.
This course is currently available for group bookings, or in-company training. In-company training is a great way of delivering a consistent skill-set to sales or customer care teams who interact with customers by phone. You can request a tailored quotation for your team, by clicking "Get In-Company Quote" below.
We offer this Telephone Skills Course solely for group and in-company bookings. We have seen this course yield excellent results for groups of customer care representatives and telesales teams.
There are many benefits to choosing this training format. Here are some of the top reasons to choose a customised, in-company course:
You can find out more about our Telephone Skills course by clicking below to download our full course brochure, or ask us a quick question.