Practical Telephone Skills for Your Team
Anyone who interacts with others by phone can benefit from Telephone Skills training. This course is particularly valuable for anyone in a customer service, PA or receptionist role.
Over the course of 1 day, we teach your team about presenting a professional image, utilising effective communication skills and taking a pro-active approach to solving problems.
This workshop is only available for in-company bookings. 'In-Company' is a focused format, where we deliver training to your team, at your premises or a venue chosen by you anywhere in Ireland.
For full details on our 1-day Telephone Skills workshop, click the "Visit Course Page" button below. You can also click "Download Brochure" to view and download our PDF brochure for this course.