What is the Focus of this Lean Six Sigma Black Belt Programme?
Our Six Sigma Black Belt programme is focused on equipping participants with the knowledge, skill, and confidence to deliver Black Belt level savings and improvements.
Through application to active projects over the 6-month span of the programme, you’ll cement your learning. We also focus on preparing you to sit and pass the ASQ Certified Six Sigma Black Belt exam.
Why Choose our Programme?
All Resources Included
We include all elements you’ll need to acquire Black Belt knowledge and confidence, and to prepare to achieve your certification successfully. This incorporates 12 days of training, all course materials, SigmaXL software, 365-day access to the ASQ exam simulator, and your exam and certification costs.
International Certification & Established Credibility
This programme leads to the internationally respected ASQ Certified Six Sigma Black Belt (CSSBB). With members in over 130 countries, ASQ (American Society for Quality) is globally recognised as a leader in upholding impeccable Six Sigma standards of excellence and quality.
Proof of Competence
Through completing the project work central to this course, you’ll gain solid proof of your ability to execute successful Black Belt initiatives.
A Versatile Black Belt Skill-Set
The skills and knowledge you’ll gain during this training can be applied effectively to any industry.
Potential for Increased Salary
On average, Black Belts command a higher salary than other belt levels and non-certified process improvement practitioners.
International, Best-Practice Methodologies
This Lean Six Sigma Black Belt programme is designed to provide you with practical, best-practice approaches to Black Belt projects.
This course is fully aligned with the ASQ Black Belt Body of Knowledge (BB Bok) The aims of our programme are:
1. Knowledge & Skills
To equip you with the knowledge and skills to understand and be able to apply the ASQ (BB BoK) to a black belt project. In order to achieve this, you are required to complete a black belt project using the body of knowledge. You will be provided with a detailed assessment brief outlining the requirements and associated improvements and financial savings. On successful completion of the project, you will be awarded a Professional Development Lean Six Sigma Black Belt (based on the ASQ BB BoK.
2. Exam Preparation
To prepare you for the ASQ Certified Six Sigma Black Belt (CSSBB) exam. ASQ lay down eligibility criteria in order to be approved by them do sit their exam. You can read more about the eligibility criteria in the "Eligibility" tab, or by downloading our PDF brochure. You are responsible for ensuring that you meet these criteria.
Secure Your Place on an Upcoming Date
You can book your place on our next Black Belt dates by using the button below, or by calling our team at Freephone 1800 910 810. If you have any questions we can help with, submit your query using the Ask A Question button and we'll get back to you with the information you need.
ASQ CSSBB Certified Six Sigma Black Belt Course Content
For a full outline of our Black Belt course and how it is delivered, download our PDF Lean Six Sigma Black Belt Brochure.
Module 1 - Organization-Wide Planning and Deployment
Training Objectives: Module 1
- Understand the value and goals of deploying Lean Six Sigma within a project.
- Be able to apply lean six sigma tools to screen and select projects for improvement.
- Understand the roles and responsibilities within a Lean Six Sigma deployment projects.
- Be able to apply a range of strategic planning tools and apply change management techniques to overcome barriers and drive organisational change.
A. Organization-wide Considerations
- Fundamentals of Six Sigma and lean methodologies
- Project Selection and Six Sigma, lean, and continuous improvement methodologies
- Relationships among business systems and processes and stakeholders
- Strategic planning, feasibility and deployment tools (hoshin kanri, portfolio analysis, SWOT, PEST,contingency and business continuity planning
- Lean Six Sigma Roles and responsibilities
- Organizational roadblocks and change management
Module 2 - Organizational Process Management and Measures
Training Objectives: Module 2
- Understand the impact of different stakeholders on a project.
- Be able to select and apply benchmarking techniques appropriate to your project.
- Understand and analyse performance and financial metrics.
- A. Impact of lean six sigma projects on stakeholders
- B. Benchmarking and selection of performance goals
- C. Performance and Financial Business Measures
Module 3 - Team Management
Training Objectives: Module 3
- Be able to apply team selection criteria to ensure you have the right balance of skills and expertise.
- Be able to apply a range of interpersonal and team techniques to successfully manage, motivate and reward the project team.
A. Team Formation
- Team types and constraints
- Team roles and responsibilities
- Team member selection criteria
- Team success factors
B. Team Facilitation
- Motivational techniques
- Team stages of development
- Team communication
- Team leadership models
C. Team Dynamics
- Group behaviours
- Meeting management
- Team decision-making methods
D. Team Training
- Training needs assessment
- Delivery techniques
- Evaluation of training
Module 4 - Define
Training Objectives: Module 4
- Be able to determine customer requirements using a range of tools including data collection methods, Voice of the Customer, Kano, CTQ, QFD, SIPOC etc).
- Be able to use a project charter to initiate a project which will include a business case, problem statement, scope, goals, performance metrics etc.) and be able to use various project management and analytical tools to track the project progress.
A. Voice of the Customer
- Customer identification, segmentation and impact assessment
- Customer data collection methods
- Customer requirements (CTX, CTQ, QFD, SIPOC,Kano model)
B. Business Case and Project Charter
- Business case
- Problem statement
- Project scope
- Goals and objectives
- Project performance measurements
- Project charter review
C. Project Management Tools
- Gantt charts
- Toll-gate reviews
- Work breakdown structure (WBS)
- RACI model
D. Analytical Tools
- Affinity diagrams
- Tree diagrams
- Matrix diagrams
- Prioritization matrices
- Activity network diagrams
Module 5 - Measure
Training Objectives: Module 5
- Be able to use process flow metrics and tools to indicate the performance of a process.
- Be able to develop and implement data collection plans, and use techniques in sampling, data capture, and processing tools.
- Understand and use MSA (Measurement System Analysis) tools.
- Apply and evaluate descriptive statistics, probability concepts and distributions.
- Be able to determine and evaluate process capability and process performance indices.
A. Process Characteristics
- Process flow metrics
- Process analysis tools
B. Data Collection
- Types of data
- Measurement scales
- Sampling concepts and methods
- Data collection plans and methods
C. Measurement Systems
- Measurement system analysis (MSA)
- Measurement systems across the organization
D. Basic Statistics
- Basic statistical terms
- Central limit theorem
- Descriptive statistics
- Graphical methods
- Valid statistical conclusions
- Basic concepts
- Distributions (normal, Poisson, binomial, chi square, Student’s t, F, hypergeometric, bivariate, exponential, lognormal, Weibull)
F. Process Capability
- Process capability indices Cp and Cpk.
- Process performance indices Pp, Ppk, Cpm, and process sigma
- Process capability studies, attribute data, non-normal data and use of transformation techniques.
- Process performance vs. specification metrics (PPM, defects per million, DPMO, DPU, throughput yield, RTY
- Short-term and long-term capability
Module 6 - Analyse
Training Objectives: Module 6
- Be able to model relationships between process variables using correlation and regression analysis and multivariate tools.
- Be able to perform hypothesis tests for means, variances, and proportions, and analyse their results.
- Understand and evaluate and appropriately apply a range of tests including ANOVA, chi square, contingency tables, and nonparametric tests to your project.
- Understand and be able to apply FMEA and use root cause analysis tools to your project.
- Be able to identify and analyse your process using the seven lean waste streams and apply gap analysis tools to compare current and future states.
A. Measuring and Modelling Relationships Between Variables
- Correlation coefficient and confidence level
- Linear regression
- Multivariate tools to investigate sources of variation
B. Hypothesis Testing
- Statistical vs. practical significance
- Sample size
- Point and interval estimates
- Tests for means, variances, and proportions
- Analysis of variance (ANOVA)
- Goodness-of-fit (chi square) tests
- Contingency tables
- Nonparametric tests
C. Failure Mode and Effects Analysis (FMEA)
D. Additional Analysis Methods
- Gap analysis
- Root cause analysis
- Waste analysis
Module 7 - Improve
Training Objectives: Module 7
- Understand and be able to distinguish, apply and evaluate design of experiments (DOE) principles.
- Be able to apply various lean methods to eliminate waste and reduce cycle time.
- Be able to develop plan to implement an improved process and be able to analyse and interpret risks.
A. Design of Experiments (DOE)
- Design principles
- Planning experiments
- One-factor experiments
- Two-level fractional factorial experiments
- Full factorial experiments
B. Lean Methods
- Waste elimination including pull systems, Kanban, 5S, standard work, poka-yoke
- Cycle-time reduction including continuous flow, SMED), heijunka (production leveling)
- Other improvement tools and techniques including TOC and OEE
C. Implementation Plans for Improvement
Module 8 - Control
Training Objectives: Module 8
- Understand and be able to apply a range of statistical process control (SPC) techniques to your project.
- Understand and be able to apply total productive maintenance (TPM) and visual factory concepts to your project.
- Be able to develop and apply control plans and associated tools to maintain and sustain project improvements.
A. Statistical Process Control (SPC)
- Selection of variables
- Rational subgrouping
- Control chart selection including X-R, X-s, ImR, p, np, c, u, short-run SPC, and moving average
- Control chart analysis
B. Other Controls
- Total productive maintenance (TPM)
- Visual controls
C. Maintain Controls
- Measurement system reanalysis
- Control plan
D. Sustain Improvements
- Lessons learned
- Training for process owners and staff
- Ongoing evaluation
Module 9 - Design for Six Sigma (DFSS) Framework and Methodologies
Training Objectives: Module 9
- Understand common DFSS methodolodies (DMADV and DMADOV).
- Understand DFX methodologies, and elements of robust designs.
- A. Common DFSS Methodologies including DMADV and DMADOV
- B. Design for X (DFX)
- C. Robust Designs
Who Attends this Six Sigma Black Belt Training?
The ASQ Certified Six Sigma Black Belt (CSSBB) is aimed at experienced process improvement practitioners who want to progress their skills and expertise. As a programme and certification designed for seasoned practitioners, there are a number of eligibility requirements and an application process that must be adhered to.
When you get in touch, we will walk you through the eligibility criteria in detail. Here is a brief overview of the ideal candidate for this training and certification:
- Delegates should have experience leading and managing business and process improvements and should have delivered cost savings in either transactional (Service) or transformational (manufacturing) environments using lean six sigma tools and techniques.
- The Lean Six Sigma Black Belt professional drives and supports cross functional and multi-disciplined teams to effectively manage business process excellence across the organization.
- The skills of the Lean Six Sigma Black Belt include advanced knowledge in lean six sigma tools and techniques coupled with enhanced interpersonal skills and people management skills to coach and mentor multiple teams.
- They need to be able to influence and effectively manage change across the business and to drive a continuous improvement culture to deliver greater savings and gain breakthrough performance in key business areas.
Talk to Us
If you are unsure if you meet the eligibility criteria, the best way to clarify is by consulting with our Director of Training. Get in touch, either by calling Freephone 1800 910 810, or clicking below to ask a question or request a call back.
More Information About Your Black Belt Exam & Certification
Here is an overview of the 2 black belt certifications you will achieve through this programme, and a brief introduction on how they are achieved. For full details, download our PDF Lean Six Sigma Black Belt Brochure.
Professional Development - Project
Certified Lean Six Sigma Black Belt
You will apply the ASQ Body of Knowledge to a black belt project which will be submitted to Professional Development for assessment and certification, in line with a detailed assessment brief. Following completion of the course, you will have 3 months to complete your project for assessment
ASQ Certified Six Sigma Black Belt - Exam
Certified Six Sigma Black Belt (CSSBB)
The CSSBB examination is a one-part, 165-question, four-and-a-half-hour exam and is offered in English only. One hundred and fifty questions are scored and 15 are not scored.
Paper and Pencil
The CSSBB examination is a one-part, 150-question, four-hour exam and is offered in English only.
The following is a summary of the distribution of questions over the Black Belt BoK:
- Organization-Wide Planning and Deployment (Questions 12)
- Organizational Process Management and Measures (10 Questions)
- Team Management (18 Questions)
- Define (20 Questions)
- Measure (25 Questions)
- Analyze (22 Questions)
- Improve (21 Questions)
- Control (15 Questions)
- Design for Six Sigma (DFSS) Framework and Methodologies (7 Questions)