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Course Focus

Management Training Course

Delivery: Live Virtual Classroom Training

This practical and informative management course is designed for managers who want to develop skill and confidence motivating and managing others. Over 2 days, we give you a valuable insight into the modern management skills required to improve team performance.

Learn how to balance your own style with finely tuned management techniques to motivate, stimulate, and organise teams. Discover how to pre-empt and avoid the traps and pitfalls that can cause management failure.

Live Virtual Classroom Training

  • What: Virtual classroom training delivered by experienced management trainers.
  • When: Click our next start dates to select your preferred training date.
  • How: Connect from wherever you are with any internet-enabled device that has a web camera.

Next Start Dates

22nd of April 2020 Virtual Classroom Reserve
20th of May 2020 Virtual Classroom Reserve
15th of June 2020 Dublin Reserve
13th of July 2020 Dublin Reserve
  • What Are The Benefits?
  • Objectives
  • Course Content
  • Get Certified

What are the Benefits of this Management Course?


How will attending this course improve your working life?

  • Acquire a varied management tool-kit

    We describe this course as a “practical guide to management” for a reason. Through completing this course, you’ll gain a versatile set of management skills. These skills will make your working life easier and enable you to be more effective.
  • Understand how you manage others

    We begin by examining the most popular management styles. Through learning about these styles and completing an evaluation of your own style, you’ll understand how you can get the most from your role.
  • Develop confidence in your abilities

    A practical training course like this builds confidence. You gain a structured set of skills, practical application through exercises, and advice from seasoned professionals.
  • Learn from Trainers with Relevant Experience

    We choose to work with trainers who are not only certified training professionals, but who also bring a wealth of real-life management experience to their work.

What are the Training Objectives of this Management Course?


Our goal is that through completing this course, you will:

  • Understand management styles

    During this course, we examine the difference between managing and leading, along with the pros and cons of each management style.

    You’ll learn how to determine your own management style, evaluating your strengths and weaknesses to build a picture of how you can improve.
  • Know how to motivate your team

    Part of your responsibility as a manager is to motivate your team, leading by example as you do. We look at techniques you can use to boost your team’s enthusiasm.
  • Be able to organise your time and delegate efficiently

    Juggling priorities can be a common challenge for managers. During this course, you’ll learn how to manage your time efficiently, prioritise tasks, and delegate to your team.
  • Develop effective communication skills

    Communication is at the core of most workplace activities, and possessing a strong set of communication skills is crucial for management. You need to be able to get your message across with clarity, listen to your team, and ask the right questions.
  • Have techniques for handling conflict

    Unfortunately, conflict is unavoidable. Even teams that work extremely well together will run into conflict every so often. As a manger, you need to know how to deal with this proactively.
  • Know how to provide your team with constructive feedback

    Knowing how to give the right kind of feedback can make a world of difference to your team’s performance. We give you guidelines for providing useful feedback and managing under-performance.

What is covered on this Management Course?


3 Reasons to Choose This Course:


  • Build a strong toolkit of management skills you can use in any environment
  • Develop clear communication skills and team motivation techniques
  • Gain the ability to delegate and manage your time with ease

Course Content:


  • Module 1: Management Styles


    The qualities of a good manager
    Management vs leadership
    Understand different management styles and their impact on staff
    Evaluate strengths and weaknesses of each style
    Discover and evaluate your own style
  • Module 2: Motivation and Team Building


    Your responsibility as a role model
    Engaging with staff to build great working relationships
    Using motivational techniques
    De-motivation: recognise the symptoms
    Addressing and resolving low morale
  • Module 3: Organisational Skills and Planning


    Managing your time
    Goal-Setting: short, medium, and long term
    Using the SMART goal-setting approach
    Prioritising tasks
    Delegation skills and work allocation
  • Module 4: Communication and Assertiveness


    Understanding how we communicate
    Communicating with confidence and clarity
    Understanding assertiveness
    Learning to say "No"
  • Module 5: Managing Performance


    Setting recognisable performance goals
    Improving staff performance
    Providing constructive feedback
    Addressing poor performance constructively
  • Module 6: Managing Conflict and Tricky Situations


    Identifying areas of conflict
    How to handle difficult conversations
    Responding vs reacting

Achieve a Management Certification


This course runs alongside our 3-day QQI Managing People Course.

That means anyone who attends this Management Training Course has the option to progress to achieve a QQI Level 6 Managing People Certification (award code: 6N3945).

Here’s how you can get certified:

  • Let us know, either when booking or during the first 2 days of training that you would like to achieve a certification.
  • There is an additional cost for progressing to certification. Your Professional Development contact can advise you about this when booking.
  • Complete the additional Day 3 of training immediately following the 2 days of this course.
  • Day 3 covers key people management skills, such as coaching your team, workplace legislation, and understanding values, culture, and attitudes.
  • To achieve the QQI Managing People certification, you will need to complete and submit assessment work in the 8 weeks following training.
  • During Day 3, you will also begin to prepare for your assessment work. We provide you with a detailed assessment brief to support your assignments.

3 Ways to Take Action


If you would like to know more about getting certified, or want to book a place on the 3-day QQI Managing People course, here are 3 ways to take action:


  1. Call us at Freephone 1800 910 810 to talk about the right training option for your career.

  2. Click below to ask us anything about achieving the QQI Managing People certification.

  3. Use the “Reserve My Place” button below to book a spot on our 3-day Managing People course.

Download a Free Course Brochure

Management Training Course Brochure

Download Brochure
Management Training - Who Attends?

Who Attends?

This course is suited to managers of all levels. Regular participants include:

  • Recently Appointed Managers

    If you have recently moved into a management role, this course will help you to make the transition with ease and set you up for future success.

  • Experienced Managers

    Seasoned managers often attend this course as part of their continual professional development. This course serves as a refresher, or a source of new ideas for experienced managers.

  • Potential Managers

    If you are considering making a career progression to management, this course will give you an excellent foundation in management skills.

Frequently Asked Questions

This course is designed for participants at any stage of their management career, including complete beginners and those who are thinking of making a career change to management.

If you have been managing people for some time, this course will refresh your existing skills and provide new ideas.

This course is structured as a practical guide to management. We equip you with the skills you need to be able to manage others efficiently and effectively. The skills you’ll learn are transferrable, meaning that they are applicable in any sector.

You don't need to bring anything. We will supply course materials, lunch and refreshments.

This is an interactive, workshop-style course. Theory and practical learning are blended to create a productive learning environment.

Here are the best ways to secure your place on an upcoming management training date:

By Phone: You can reach our training team at Freephone 1800 910 810 or 01 861 0700 to reserve your place on any upcoming management training date.

Online: Use the “Reserve My Place” or “Reserve” buttons on this page to provisionally book a place online.

We run our public courses in conveniently placed Dublin venues, close to the M50. All of our training venues offer complimentary parking for delegates.

This 2-day management course is a practical course with no certification. We do offer the option to get certified for anyone who attends this course.

To progress to certification, you attend a third training day immediately following the first 2 days of training. You will then need to complete assessment work and further self-directed learning in the 8 weeks following training.

Read about our Certified Managing People option

This course is delivered by management training professionals who bring the benefit of their extensive experience to each course they deliver.

If you have any questions we haven’t covered here, we’ll be happy to help. Click below to ask us a question or get advice on which course is right for you.

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