Supervisor Training Course
Public Courses » Management Courses » Supervisor Training Course- Easier: Get best-practice management techniques to make your job as a supervisor easier.
- Motivate: Learn how to motivate your team and build strong working relationships.
- Style: Develop confidence in your management style and ability to lead others.
- Learn from Experts: Our management trainers have extensive experience both in training and as managers.
- Certification: We offer a convenient way to progress and achieve a QQI Level 6 Certification
Choose your training delivery style:
Supervisor Training Course
- Gain: Practical Skills + Confidence
- QQI Certificate: Optional Progression
- Styles: Classroom, Virtual, In-House
- In-House: Tailored training for teams
- Locations: Dublin, Online, Onsite
Our Supervisor Courses are a clear and practical guide to managing others effectively. During this 2-day course, you will gain tips and techniques for understanding your management style, motivating your team, improving your organisational skills, and managing performance.
Beneficial for All Levels
This course is designed for anyone who is currently involved in, or about to move into a supervisor role. No previous experience is needed as this course is an excellent foundation for beginners. It's also beneficial for experienced supervisors who want to refresh their skills.
How would you like to learn?
Classroom Training
Virtual Training
In-House Training
Train Your Supervisor Team
This Supervisor Training is a popular choice for companies that have several candidates for training. It's a flexible, convenient way to train your team at the same time.
You choose the dates and training style (classroom or virtual). We will customise the course content to focus on your business goals and your team's needs.
Get a Quote
What clients say about our Management Courses
A great first experience with PD and would recommend to fellow colleagues. Preparation was straightforward and clear. The uploading of certain materials and helpful articles was extremely useful. I found the way that the course was structured really helpful – the combination of whole group discussions and smaller ‘breakout’ rooms with one or two others meant that there was plenty of time to discuss minutiae of the course and individual experiences. The ‘Over to You’ segments and time given over to reflect upon new learnings meant that I was really able to absorb course content and apply it to my own working situation.
The booking process was simple and straightforward, and [my training consultant] was extremely helpful in providing the details necessary for us to receipt the invoice correctly. [The trainer] was an excellent teacher and guide. She encouraged people to speak up and share their own experiences in lively group discussion sessions, and allowed sufficient time for self-reflection.
I felt the two-day course was run extremely well. It touched on many topics that can be applied to most managerial situations, without being too detail-heavy (we were encouraged to examine the uploaded materials at our own leisure and further our own research in our spare time).
The virtual class worked really well. It allowed me to attend a course that I otherwise would likely not have done in person and the technical aspects of [virtual training] (e.g. Breakout rooms) meant that the training and discussions could be divided up to keep things moving.
Very informative course and very well presented. Clear, concise and relatable. Enjoyed the course, thought I would struggle with it online as I enjoy classroom style. However it was very engaging and enjoyable.
As I am quite new to the role, I enjoyed hearing from others and their experiences too. Content was very clear and easy to follow. Really benefited from the engagement and the drop off rooms the trainer created, she kept our attention high and it was great to learn from others. I feel I will definitely be taking lots away going forward in my role.
Overall I feel I learned lots and enjoyed this course. I would recommend it to others.
I thoroughly enjoyed the course and wouldn't change a thing. The onboarding process was very straightforward. I thought the content was really useful. I loved how we had to apply our own situations to the different exercises.
I thought the trainer was excellent, easy to listen to, used excellent examples, personable and brought fun to the course. It was great as the course really covered more than just managing people and has definitely given me some skills to help me manage me and my time better. I preferred the virtual class.
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Supervisor Training Course- More about this course
- Discover key benefits
- Top training objectives
- Detailed course content
- Understand delivery styles
- How to get started
Why our Supervisor Course?
Often, people will transition into a supervisory or management role naturally over time. While this progression is great, it's important to support the move with training. Through attending training, you will acquire essential supervisory skills to help you carry out your role with ease and success.
5 Key Benefits
Best-Practice Management Techniques
Gain a solid, structured approach to managing and supervising others. This will support you in achieving the very best results from your team.Effective Communication Skills
Learn how to communicate clearly, listen to, and absorb key points of information, and how to ask the right questions that get answers you need.Tips for Team Building
We give you key techniques for engaging with your team, building strong relationships, and motivating others.Practical Advice from Expert Trainers
Our management trainers all have extensive experience working in management roles at all levels. During the course, they will offer advice and guidelines based on their own professional experience.An Easy Way to Get Certified
This course runs alongside our QQI People Management Course, giving participants the option to gain a respected management qualification. Read more in our PDF brochure or the “QQI Certification” tab.
About Virtual & Classroom Training
This course is available in both classroom (attend in-person) and virtual (connect remotely) formats. During social distancing, we will be running all Supervisor Training as live virtual training.
Virtual is a real-time, tutor-led training session. You can connect from anywhere once you have a steady internet connection and computer, smartphone, or tablet with a web-camera. Learn more about connecting with virtual training by downloading our PDF brochure.
Who Attends this Supervisor Training?
Our Supervisor Training course is designed an effective guide to managing others, giving you versatile skills that are relevant in any sector.
- New Supervisors: No previous experience in a management role is required, so this course is ideal for beginners.
- Experienced Supervisors: We often have a mix of new and seasoned supervisors as it serves as a great refresher course. The varied group dynamic creates a learning environment where participants learn from each other as well as from the trainer.
- HR Personnel: Often, HR roles require many of the skills used by supervisors - motivating others, communicating at a cross-functional level, and problem-solving. This Supervisor Training workshop offers support and an enhanced skill set to HR professionals.
Reserve Your Place on This Course
You can instantly reserve a provisional place on an upcoming Supervisor Training by using the buttons below. If you'd prefer to speak with our team, you can reach us at Freephone 1800 910 810
What is covered on this Supervisor Training?
You'll find an outline of our Supervisor Training objectives and course content below. For full details on how we deliver this course, we recommend downloading our PDF Supervisor Training Brochure.
Training Objectives
You will gain a varied set of management skills through attending this Supervisor Course. We have listed some of the key objectives for the training below. Following training, participants will:
- Understand different management styles
- Gain tips and techniques for motivating their team(s)
- Be able to optimise their time and resources
- Develop strengthened communication skills
- Know how to address conflict within their team(s)
- Posess performance management skills
Course Content
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Module 1: Management Styles
The qualities of a good manager
Management vs leadership
Understand different management styles and their impact on staff
Evaluate strengths and weaknesses of each style
Discover and evaluate your own style -
Module 2: Motivation and Team Building
Your responsibility as a role model
Engaging with staff to build great working relationships
Using motivational techniques
De-motivation: recognise the symptoms
Addressing and resolving low morale -
Module 3: Organisational Skills and Planning
Managing your time
Goal-Setting: short, medium, and long term
Using the SMART goal-setting approach
Prioritising tasks
Delegation skills and work allocation -
Module 4: Communication and Assertiveness
Understanding how we communicate
Communicating with confidence and clarity
Understanding assertiveness
Learning to say "No" -
Module 5: Managing Performance
Setting recognisable performance goals
Improving staff performance
Providing constructive feedback
Addressing poor performance constructively -
Module 6: Managing Conflict and Tricky Situations
Identifying areas of conflict
How to handle difficult conversations
Responding vs reacting
Supervisor Training for Your Team
Choose in-house (also known as 'on-site' or 'in-company') training when you have several team members ready to expand their skills.
This high-impact style of training is the very best way for businesses to maximise their training budget while developing the team's abilities and confidence. Let's take a look at some of the reasons in-house training is such a great choice.
Flexibility
With in-house training, you'll not only choose the delivery style (classroom or virtual). You'll also choose which dates work best for your team and your business for running the training. If you opt for a classroom delivery, we'll come to your location, saving your team any unnecessary travel.Consistency
As they will attend the same training session, you can be sure of each team member receiving the same set of skills and knowledge. This enables you to have a more consistent management culture within your organisation.Customisation
When planning this course, we will consult with you to find out if there are any particular goals or issues you would like to focus on during training. We will tailor the course content to be most relevant to your business.Certification Option
If you choose, you can extend this course by 1 day to incorporate a certification option (QQI Level 6 in Managing People). This additional day brings in coaching teams and understanding workplace culture and legislation.
Get Started on Your Team's Supervisor Training
You can get in touch with us, either by phone (Freephone 1800 910 810) or by using the buttons below to ask a question or get your tailored quote. We'll be delighted to work with you on planning the right Supervisor Training for your team.
How You Can Achieve a Management Certification
All participants on this course have the opportunity to continue to achieve a recognised management certification.
This 2-day Supervisor Training Course runs as part of our combined Management Skills training. Participants can opt to stay on for a third day of training and work to achieve a QQI Level 6 award in Managing People.
Here’s how it works:
Step 1: Decide to Get Certified
You can choose to work towards certification, either at the time of your initial booking or during the first 2 days of training. There is an additional cost for Day 3 of training and QQI Certification.Step 2: Attend Day 3 of Training
Day 3 of training immediately follows Day 2 of this Supervisor Training Course. You’ll cover important skills such as understanding workplace culture, values and attitudes, and coaching your team. You will also begin preparing for your assessment work.Step 3: Complete & Submit Assessment Work
In order to be eligible to achieve QQI certification, you will need to complete and submit the relevant assessment work in the 8 weeks following this course.
Learn More & Get Started
You can read more about the certification you will receive either by downloading our PDF brochure or by visiting the QQI People Management course page.
Next Supervisor Training Course Dates
| Virtual | 16th of November 2020 | Virtual | Reserve |
| Virtual | 14th of December 2020 | Virtual | Reserve |
| Virtual | 13th of January 2021 | Virtual | Reserve |
| Virtual | 10th of February 2021 | Virtual | Reserve |
| Virtual | 10th of March 2021 | Virtual | Reserve |
| Virtual | 14th of April 2021 | Virtual | Reserve |
Frequently Asked Questions
Although different working environments can demand very specific skill-sets, there are some capabilities all supervisors need to posess.
These include:
- organisational skills (delegation, prioritisation, time management)
- communication (listening, questioning, resolving conflict)
- managing performance
- motivation
We cover these key skills during this 2-day course.
We run our Supervisor Training course every month. It’s a short, 2-day course that runs over midweek days. You can view the next upcoming dates on this page, or call us on Freephone 1800 910 810 to find the best dates for your schedule.
You can connect with our live virtual training from any location.
Our classroom Supervisor Courses run all year-round in Dublin. Each training venue is conveniently located close to the M50. Free parking for delegates is provided at all of our training venues.
This course is an ideal starting point for new supervisors. It can also serve as a great refresher course for those with supervisory experience.
Our qualified trainers bring a wealth of professional training knowledge and management experience to their workshops.
Our Supervisor Training is practical, incorporating both active and theoretical learning. You can expect a welcoming learning environment, plenty of discussion, and group exercises.
Although our 2-day Supervisor Training Course is practical skills only, we do have an option for participants to achieve certification.
They can do so by remaining for a 3rd day of training and completing the relevant QQI assessment work. You can learn more about this certification in the "QQI Certification" tab, or by downloading our PDF brochure.
Here are the easiest ways to secure your place on one of our upcoming Supervisor Training dates:
- Use either of the "Reserve My Place” buttons below to select the date that suits you and provisionally hold your place.
- Call our training consultants at Freephone 1800 910 810 to book your place.
Yes; we deliver customised management training to our clients all over Ireland. When you opt for in-house (in-company) training, we can come to your location and deliver a tailored programme exclusively to your team. You can also opt for a virtual, in-house training course.
If we haven’t answered your question here, or you would like more advice on the right course for your needs, we will be happy to help. You can click to ask a question below or call us on Freephone 1800 910 810.
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