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Course Focus

Supervisory Management Course

Delivery: Live Virtual Classroom Training

This Supervisory Management Course is an excellent choice for anyone working in, or seeking to move into a management, supervisor or team leader role. It is a clear and practical guide to management skills. This Supervisory Management Course runs in Dublin.

Over 2 days, we cover the key principles of effective management and examine the characteristics of successful managers. You will learn how to motivate staff and resolve problems proactively to achieve a favorable outcome. We also focus on skills necessary for effective communication, so that you leave feeling confident communicating with both team members and higher management.

Live Virtual Classroom Training

  • What: Virtual classroom training delivered by experienced management trainers.
  • When: Click our next start dates to select your preferred training date.
  • How: Connect from wherever you are with any internet-enabled device that has a web camera.

Next Start Dates

22nd of April 2020 Virtual Classroom Reserve
20th of May 2020 Virtual Classroom Reserve
15th of June 2020 Virtual Classroom Reserve
13th of July 2020 Dublin Reserve
  • What Are The Benefits?
  • Objectives
  • Course Content
  • Getting Certified

What are the benefits of this Supervisory Management Course?


  • Career Progression

    This course is very popular with those hoping to move into a supervisory management role. Completing 2 days of training gives you a superb foundation of management skills.
  • Communicate Effectively

    Clear communication is the cornerstone of any management skills portfolio. It's crucial to know how to listen, question and effectively get your message across to others.
  • Pro-Active Problem Solving

    Addressing and resolving problems is part of every manager's remit. Our trainers will help you to identify issues at an early stage and advise on the best techniques for achieving a win-win result.
  • Support, Confidence and Best-Practice Methods

    A move into management can be daunting without training. Attending management training builds your confidence and encourages you to use best-practices in all aspects of your role.

5 Training Objectives for this Supervisory Management Course


Following our practical supervisory management training, participants will:

  • Understand different management styles

    To perform a role with success, you must first understand it well. We dedicate time to understanding the various styles of management during training.
  • Gain stronger communication skills

    Communication is at the heart of almost everything a manager does. During training, we look at how you can get your message across clearly whether you’re communicating with your team or upper management.
  • Possess techniques for organisation and managing their time

    This course has a module called “Key Management Skills”. It includes time management, organisation, and the ever-important skill of delegation.
  • Know how to motivate their team and build strong relationships

    Team motivation is high on the list of essential management skills. You’ll learn a variety of ways to build and maintain a strong team culture.
  • Be able to spot and solve problems

    It is almost impossible to avoid problems. They will inevitably crop up from time to time. We aim to prepare you with skills for spotting and resolving any issues that arise with ease.

What is covered on this Supervisory Management Course?


3 Reasons to Choose This Course:


  • Develop key management skills including delegation and time management
  • Gain confidence in your ability to manage and motivate your team
  • Learn how to communicate effectively with your team and other managers

Course Content


  • Module 1: Management Styles


    The qualities of a good manager
    Management vs leadership
    Understand different management styles and their impact on staff
    Evaluate strengths and weaknesses of each style
    Discover and evaluate your own style
  • Module 2: Motivation and Team Building


    Your responsibility as a role model
    Engaging with staff to build great working relationships
    Using motivational techniques
    De-motivation: recognise the symptoms
    Addressing and resolving low morale
  • Module 3: Organisational Skills and Planning


    Managing your time
    Goal-Setting: short, medium, and long term
    Using the SMART goal-setting approach
    Prioritising tasks
    Delegation skills and work allocation
  • Module 4: Communication and Assertiveness


    Understanding how we communicate
    Communicating with confidence and clarity
    Understanding assertiveness
    Learning to say "No"
  • Module 5: Managing Performance


    Setting recognisable performance goals
    Improving staff performance
    Providing constructive feedback
    Addressing poor performance constructively
  • Module 6: Managing Conflict and Tricky Situations


    Identifying areas of conflict
    How to handle difficult conversations
    Responding vs reacting

Ask Us About This Course


If you have any questions about what is covered during this Supervisory Management Course, we'll be happy to help.

You can ask a question by clicking the button below, or call our training consultancy team on Freephone 1800 910 810.

Do You Want to Achieve Certification?


Our Supervisory Management course runs alongside our 3-day QQI Managing People course. This means that you have the opportunity to progress to achieve certification. Here's how it works:

  • Additional Training Day

    If you choose to go for certification, you will need to stay for an additional third day of training immediately following Day 2.
  • Opt In Anytime

    You can opt for this when you make your initial booking, or during the 2-day training.
  • More In-Depth Content

    During this day, you'll cover game-changing skills such as coaching your team, understanding relevant legislation, and stakeholder engagement.
  • Assessment Prep Work

    You'll also begin preparing for the assessment work that accompanies the certified version of this course.

What Certification Will I Achieve?


If you choose to progress to certification, you will achieve a QQI Level 6 award in Managing People. The award code is 6N3945.

To achieve this, you will need to successfully complete and submit assessment week in the 8 weeks following training. We will give you a detailed assessment brief to support your work.

Find Out More


You can learn more about the QQI Managing People course by clicking the "Learn More" button below.

If you have a specific question about the certification option, we'll be happy to help. Click "Ask A Question" to send us your query online, or call our team at Freephone 1800 910 810 (Monday - Friday).

View + Download Supervisory Management Brochure

Supervisory Management Course Brochure

Download Brochure
Supervisory Management Training - Who Attends?

Who Attends?

We recommend this course for anyone who works as, or has an interest in being a Supervisory Manager. Here are some of the kinds of people who attend this course:

  • New or Recently Appointed Supervisory Managers

    Making the move into a management role can be tricky. This course is a superb way to support that move with knowledge and practical learning.

  • Experienced Managers

    If you’ve been working in a management role for some time, training is excellent for refreshing your skills.
    It’s a fantastic way to gather new ideas and perspectives from your trainer and the other course participants.

  • Potential Managers

    For those who are thinking about moving to a management role, this course can help familiarise you with the responsibilities and day-to-day life of a supervisory manager.

Frequently Asked Questions

This course is suited to participants of all experience levels, including absolute beginners and those who are thinking of making a career change to management.

If you have been managing people for some time, this course can serve as a refresher and a source of new ideas.

You don't need to bring anything. We will supply course materials, lunch and refreshments.

This is an interactive, workshop-style course. Theory and practical learning are blended to create a highly productive learning environment.

Our Supervisory Management course runs all year-round in Dublin.

Each training venue is located close to the M50, helping you steer clear of city centre traffic. Complimentary parking is provided at all training venues.

You can expect a very practical introduction to management skills.

Over 2 days, you will cover essential skills a manager needs to be able to perform well, such as communication, organisation and delegation, and problem-solving skills.

There are a number of ways to reserve your place on this course:

  1. Call us: You can reach our training consultants at Freephone 1800 910 810 during office hours (Monday – Thursday, 9.00am – 5.30pm, Friday, 9.00am – 5.00pm).

  2. Reserve Online: Use the Reserve My Place button on this page, or click “Reserve” on your preferred date in the “Next Course Dates” section.

This is a skills-based course, with no exam or certification attached. If you’re looking for a certified management course, we recommend our QQI Level 6 Managing People Course.

We offer tailored, in-company training for teams in all sectors. Our in-company management courses can be customised to fit your team and business needs. Take a closer look at our in-company management courses.

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