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Customer Service Excellence Through Training

Customer service representatives are the first point of customer contact in any company.

Our Customer Service workshop focuses on how to communicate efficiently with customers, solve problems promptly and professionally, and offer overall customer care excellence at all times.

Benefits of this 1-day Customer Service workshop include:

  • Versitile customer service skills
  • Ability to communicate clearly
  • Problem solving techniques
  • Improved confidence and capability to deliver customer care excellence

Tailored Training - Any Location in Ireland

We offer this course as a customised, in-company training course in any location throughout Ireland. In-company training is an excellent way to deliver consistent skills to your entire customer service team. We come to your premises anywhere in Ireland, and deliver a tailored customer service course to your team.

You can get full Customer Service course details, or enquire about in-company training by clicking the buttons below.

Our Customer Service training is currently only available for in-company training. If you would like to attend a public course, our Communication Skills Course is a great alternative.