This Debt Collection course is recommended for anyone who manages accounts or implements debt collection by phone, email, or in person. Our course will teach participants guidelines for effective, efficient debt collection.
We teach best practices for collecting overdue accounts while maintaining positive client relationships. Attention is also given to communication skills, creating a debt collection framework and dealing with difficult debtors.
Debt collection needn’t be an overwhelming chore or barrier to good client relations. With the right approaches, interacting with debtors and keeping a steady flow of finances to your business can be completely manageable.
During this training, our goal is to equip your team with the knowledge and confidence they need to make this style of debt collection a reality.
We can deliver this Debt Collection workshop in 2 formats: online or classroom. Classroom training means an in-person course where our trainer comes to your location.
Online training is delivered in a live virtual format. This means a real-time, trainer-led course that your team can connect to online. Download our PDF brochure to learn more about virtual training.
Get in touch with us to begin planning your Debt Collection Course. You can contact us by phone (Freephone 1800 910 810), or by clicking “Get a Quote” below.
This is our standard Debt Collection course outline. We can customise it to suit the way your business runs, and address any challenges your team face. Download our PDF brochure for full details.
Many of our clients combine Debt Collection training with one of the options listed below. In-house is a high-impact form of training, so it makes sense to get the most from it by introducing other complimentary skills.
We recommend this course for anyone who works with financial documents, but does not have any training or experience in finance.
Designed for anyone who works in a customer or client facing role. We focus on versatile customer service skills during this 1-day workshop.
Perfect for teams that want to learn how to prioritise important tasks with ease, and increase productivity in their day.
During this 2-day workshop, your team will develop clear, effective communication skills. This course can be customised to suit every industry and style of communication.
If you aren’t sure where to begin planning your team’s training in this area, we’ll be happy to help. Call us at Freephone 1800 910 810, or click below to request a call back from our team.