This Debt Collection course is recommended for anyone who manages accounts, or implements debt collection by phone, email or in person. Our course will teach you guidelines for effective, efficient debt collection. We teach best practices for collecting overdue accounts while maintaining positive client relationships. Attention is also given to communication skills, creating a debt collection framework and dealing with difficult debtors.
This course is currently only available for in-company bookings.
Many of our clients combine Debt Collection training with one of the options listed below. In-company is a high-impact form of training, so it makes sense to get the most from it by introducing other complimentary skills.