A Series of Guides & Tips for Effective Managers
No one likes dealing with conflict. Unfortunately, as a manager you have no choice but to address it when conflict rears its troublesome head.
You may find that having guidelines and the know-how for handling conflict will help you approach any sticky issue with more confidence.
Week 4: Overcome Conflict Resolution Resistance
"I find it hard to address any situations that could result in conflict or an awkward conversation."
Let’s Break it Down:
If you're putting off having a difficult conversation, that's completely understandable. However, leaving conflict simmering between team members, or indeed between you and a member of your team will result in poor performance, low morale and disruption for the entire team.
It's your responsibility to tackle any problems that crop up with professionalism and promptness.
Get a Handle on Handling Conflict
1. Read Up Now:
Both articles below have reference points and guidance for dealing with conflict
in your team.
2. Fine Tune Your Skills:
and guidance from trainers with experience handling conflict in management situations
can transform how you tackle a difficult conversation or situation in your working environment
Our QQI Managing People
course covers elements of tackling tricky situations
. Take a look at the course content by clicking the "QQI Managing People" button below.
QQI Managing People
3. Practise and Reflect:
Make a commitment to tackle tricky situations as soon as you become aware of them.
This doesn’t mean rushing in all guns blazing. It means beginning to devise the right approach as soon as you spot the problem, and setting a time to speak with those involved as soon as possible.
Start Developing Your Skills Now
Click below to instantly view and download our PDF Brochure for Managing People training, or to reserve your place on an upcoming course.