This course is aimed at delegates who wish to become Master Certified Mediators who work in a variety of different areas including family and social services, corporate entities, workplace and employment, human resources, accountancy, debt, commercial and legal, manufacturing, architecture, engineering, construction and sport. This accredited mediation training course is approved by the International Mediation Institute and will give participants the required level of mediator knowledge and skills to become an International Mediation Institutes Master Certified Mediator.
Our approved qualifying assessment programme consists of mediation theory and knowledge and the application of mediation theory to simulated mediations. Our course is designed to build a high level of competence so candidates will undergo and pass our assessment. We will also prepare you to build your profile and to be ready to apply to the Institute for your certificate. After completion of the initial 5 day course participants will be confident to complete our assessment which will be scheduled at a later date. The assessments will consist of competence in mediation knowledge and mediation skills.
Course Content
Career Paths
Our Locations
Onsite Training
What is covered in this Course?
The programme covers the knowledge and application of the processes, components and techniques involved in the mediation process. Topics covered include:
- Day 1:
- The International Mediation Institute Master Mediation Process
- The Certification Process
- What is mediation and how has it evolved
- Importance of mediation on a national and global level
- Understanding Conflict and Alternative Dispute Resolution
- Different types of conflict
- Assessing when mediation is a suitable process to resolve conflict
- Emotional and evidential layers of conflict
- The role of the mediator
- Day 2:
- Types of Mediation Models
- Selecting the best model of the situation
- The Classic Mediation Model
- The Mediation Cycle
- The Mediation Conversation - the 4 F's
- Documenting Pre-mediation requirements - Initial meeting
- Pre-mediation Agreement Charter
- Communication skills required for impartial mediators
- Listening, questioning, verifying, summarizing
- Maintaining Focus
- Day 3:
- Mediation Stage 1 - Introduction Phase
- Mediation Stage 2 - Storytelling Phase
- Stage 1 and 2 in action - role play and feed back
- Mediation Stage 3 - Framing Issues Phase
- Mediation Stage 4 - Solution Seeking Phase
- Stage 3 and 4 in action
- Day 4:
- Mediation Stage 5 - Agreement Phase
- A SMART Action Plan to achieve agreement
- Managing Self
- Understanding own limitations and values, strengths and weaknesses
- Remaining impartial and handling difficult situations
- Building framework and processes for case management and records
- Stage 1-5 in Action - Practicing the entire model
- Role Plays and Feedback
- Day 5:
- The Push for Mediation in Ireland
- Types and styles of mediation
- Ethical issues
- Mediation Organisations and Costs
- Arbitration and litigation
- Minding the mediator
- IMI Certified Mediator Process
- Mediation Knowledge and Skills Assessments - Preparation
- Application to the International Mediation Institute for Certification
- You will complete your written assignments on mediation knowledge. This phase will be carried out on your own schedule. Your written assignments will be submitted for assessment no later than 4 weeks following completion of the initial 5 day programme.
- You will undertake the mediator skills assessment which consists of completing our mediator skills demonstration to determine competence in the applications of knowledge, processes and techniques in advance practise contexts and situations including role play and simulations. These mediator skills assessments will be conducted with our external assessor and will be videotaped.
What are the Mediation Career Opportunites in Ireland?
In Ireland, as a result of the current economic environment, both individuals and businesses are looking to avoid the delays, publicity and high costs inherent in litigation. This is why mediation is becoming an increasingly popular alternative in Ireland. As a result, mediators are expected to experience above average growth in employment. When the Government passes the Mediation Bill in 2012, it is expected that the courts in Ireland will ensure that parties involved in disputes will use Mediation before it is brought to the courts. There are many areas of mediation including family, law, human resources, peer, debt, commercial and legal.
Mediation Training Courses held throughout Ireland
This Mediation Training Course is for anyone who wants to feel confident as a mediator and gain a recognised academic qualification.















