Introduction to Mediation Course (1 Day)

What is covered in this Mediation Training Course?

The programme covers the knowledge and application of the processes, components and techniques involved in the mediation process. Topics covered include:

• Understanding Conflict:
  • Conflict will always exist - examples
  • The 2 types of conflict
  • Situation conflict - positive, argumentative, passionate, idea generating
  • Personal conflict - negative, personal, bitter, divisive
  • Conflict escalation ladder
• Personal Conflict:
  • Why managers are tempted to avoid conflict situations
  • Five ways of dealing with personal conflict (TKI)
  • Techniques for dealing with personal conflict
  • Understanding bullying conflict
• Mediation:
  • Brief history and understanding of mediation
  • ADR (alternative dispute resolution)
  • Reviewing the Classic Mediation Model
  • Introductions, Story Telling, Framing, Solution Searching & Agreement
• Mediation, Arbitration & Litigation:
  • Mediation - the facilitative model
  • Arbitration - the expert model
  • Litigation - the adversarial model

What are the Mediation Career Opportunites in Ireland?

In Ireland, as a result of the current economic environment, both individuals and businesses are looking to avoid the delays, publicity and high costs inherent in litigation. This is why mediation is becoming an increasingly popular alternative in Ireland. As a result, mediators are expected to experience above average growth in employment. When the Government passes the Mediation Bill in 2012, it is expected that the courts in Ireland will ensure that parties involved in disputes will use Mediation before it is brought to the courts. There are many areas of mediation including family, law, human resources, peer, debt, commercial and legal.

Mediation Training Courses held throughout Ireland

This Mediation Training Course is for anyone who wants to feel confident as a mediator and gain a recognised academic qualification.