This Mediation Training Course is for anyone who wants to feel confident as a mediator and gain a recognised academic qualification.
What is our Mediation Training Courses about?
Our courses are designed to build a high level of competence so candidates should feel confident mediating in a variety of situations. This course is geared towards giving candidates practical experience of the skills and techniques required to manage a mediation from instruction to conclusion. This course is aimed at candidates who wish to become accredited Commercial Mediator. (FETAC Level 6)
Course Content
Career Paths
Our Locations
Onsite Training
What is covered in this Mediation Training Course?
The programme covers the knowledge and application of the processes, components and techniques involved in the mediation process. Topics covered include:
- Introduction to Conflict:
- Misunderstandings
- Four relationship toxins
- Thomas Kilmann Instrument
- Main types of dispute
- How management deal with conflict
- Mediation:
- Brief history of mediation
- Use of mediation in Ireland
- The Classic Mediation Model
- Benefits of Mediation
- When not to use Mediation
- Head and Heart:
- The head - logical
- The heart - emotional
- Iceberg principle of disputes
- Delving and understanding the emotional layer in conflict
- Communicating:
- Listening for the spoken and unspoken
- Hearing potential apology and praise
- Questioning techniques
- Use of silence in mediation
- Ability to read disputants body language
- Classic Mediation Model:
- Pre-mediation meeting
- Introductions and ground rules
- Storytelling
- Framing issues
- Solution searching
- Forming an agreement
Additional Information
* To gain the FETAC award an additional FETAC examination fee of €95 is applicable.
What are the Mediation Career Opportunites in Ireland?
In Ireland, as a result of the current economic environment, both individuals and businesses are looking to avoid the delays, publicity and high costs inherent in litigation. This is why mediation is becoming an increasingly popular alternative in Ireland. As a result, mediators are expected to experience above average growth in employment. When the Government passes the Mediation Bill in 2012, it is expected that the courts in Ireland will ensure that parties involved in disputes will use Mediation before it is brought to the courts. There are many areas of mediation including family, law, human resources, peer, debt, commercial and legal.
Mediation Training Courses held throughout Ireland
This Mediation Training Course is for anyone who wants to feel confident as a mediator and gain a recognised academic qualification.
