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Communication Skills Course (Test)

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  • Our popular Communication Skills Course benefits everyone’s working life.
  • Gain strong, versatile communication skills that you can apply to all areas of your work.
  • This practical, 1-day workshop is suitable for all roles and all experience levels.
  • We offer our Communication Skills Course for individuals and for teams.
  • This course is delivered by our professional trainers, who are communications experts.

Choose your training delivery style:

Communication Skills
  • Communication Skills Course
  • Gain: versatile communication skills
  • Duration: 1 day
  • Experience: no experience needed
  • Suitable for: all roles
  • Available for: Individuals and Groups
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No matter what kind of work you do, your role will always benefit from improved communication skills. This 1-day Communication Skills Course is an interactive workshop designed to strengthen and develop your communication capabilities.

Communication Skills

Who attends this Course?

There are not many courses we can say this about, but we recommend this course for everyone.

Good communication is important for every role in business. This course benefits all roles including, business owners, managers, customer care teams, HR professionals, receptionists and PAs, and anyone who interacts with customers.

Next Communication Skills Course Dates

Online 5th of October 2021 Live Virtual Class Hold Your Place
Online 7th of December 2021 Live Virtual Class Hold Your Place

How would you like to learn?

Introductory Offer
Live Virtual Training Communication Skills Course (Test)

For Individuals

Live Virtual Training

€175
  • Live, Tutor-led learning
  • Access from anywhere
  • Duration: 1 Day
  • Learn from home
In-Company Training Communication Skills Course (Test)

For Teams

In-Company Training

  • Classroom or Online
  • We come to you
  • Flexible Duration
  • Tailored Team Training

Communications for Your Business

We deliver this workshop regularly for teams and departments in organisations all over Ireland.

It’s a great way to improve efficiency and productivity in your business, and a highly-effective training for team building.

You can read more about in-company training in the “In-Company” tab below.


Get a Quote

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		Communication Skills Course (Test)
	
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Communication Skills Course (Test)
  • More about this course
  • Discover key benefits
  • Top training objectives
  • Detailed course content
  • Understand delivery styles
  • How to get started
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More information about this Communication Skills Course

Training Objectives


During this course, you will learn best-practice communication skills for:

  • getting your message across clearly

  • actively listening to others

  • handling difficult situations

  • being assertive when necessary

The skills and knowledge you will gain through attending this course can be applied to almost every situation.

4 Benefits of this Communication Skills Course


  • Strong, Consistent Communication Skills


    This practical workshop is designed to provide you with a comprehensive communication toolkit by covering the principles of effective communication.

  • Versatility


    The communication skills you will gain during this course are relevant to any working environment or situation.

  • Assertiveness and Ability to Handle Difficult Conversations


    We look at ways to be assertive without crossing the line to aggressiveness. In this module, we also address how to handle challenging conversations effectively.

  • Advice & Feedback from Experts


    This course is delivered by professional trainers who are communications experts.

    Our interactive live virtual classroom environment enables them to share advice and feedback as you learn.

joining virtual training

Delivery Style: Live Online Class


This course runs as a live virtual classroom. That means you can connect easily online to a real-time, trainer-led course. Interact with your fellow trainees, ask questions, and receive advice and guidance as you learn.

Connecting to our online training is easy. You can learn more about how it works in our PDF Communication Skills brochure.

Book Your Place on Communication Skills


Secure a provisional place on one of our upcoming Communication Skills dates using the “Reserve Your Place” button below. Alternatively, call us directly at Freephone 1800 910 810 to hold your place.

We can answer any questions you have over the phone, or by email. Use the “Ask a Question” button to ask us anything online.

What is covered on this Communication Skills Course?

This is an overview of what we cover during this 1-day workshop. You can read full details on how we deliver this course by downloading a copy of our PDF brochure.

Module 1: Communication Styles


  • Understanding different communication styles
  • Identify your communication style
  • Evaluate your strengths and areas for improvement

Module 2: Key Communication Skills


  • Clarity: Getting Your Message Across
  • How to ask questions that get the right answers
  • The importance of listening skills

Module 3: Assertiveness


  • Understanding the difference between being assertive and aggressive

Module 5: Dealing with conflict


  • Effective ways to handle difficult conversations

Module 6: Influencing skills


  • What is influencing?
  • When should it be used?
  • The art of persuasion

Getting Started


Save your place on any upcoming Communication Skills Course by calling us (Freephone 1800 910 810) or using the “Reserve Your Place” button below.

A Tailored Communication Skills Workshop for Your Business

This Communication Skills Course is a very popular choice for in-company delivery, both as this 1-day and an expanded 2-day programme.

In-company is a very flexible and efficient way to create a culture of clear, effective communication in your organisation.

Here’s how it works:


  • Step 1: Training Needs Analysis


    When you enquire about Communication Skills training for your team, we will get in touch to assess your training goals.

  • Step 2: Customisation


    We will customise our Communication Skills Course outline to make it relevant to the work your team do and address your goals.

  • Step 3: Delivery


    Choose your delivery dates and style. We can come to you to deliver training in person at your premises, or run the course online as a live virtual classroom (great for remote working teams).

  • Step 4: Follow Up


    After training, we will check in with you to evaluate what your team gained from the workshop.

    Often, our clients like to schedule a refresher day several months after the initial training. This can help trainees stay focused on applying the skills they have learned and troubleshoot any barriers to communication they have encountered since the first workshop.

Get a Quote


Get in touch to find out how this Communication Skills Course would work best in your organisation.

Use the "Get a Quote" button below to request your customised quotation or call us at Freephone 1800 910 810 or Dublin 01 861 0700.

What Courses Work Well With this Communication Skills Training?

If you would like to expand the skills and knowledge you’ll gain during this 1-day course, we recommend combining it with one of the following options:

Resilience Skills – 1 Day - €175


This 1-day workshop is focused on equipping you with the ability to respond calmly and effectively in challenging, unforeseen situations.

Get Course Brochure View Course

QQI Certified Project Management – 4 Days - €575


If you are a project manager or someone who manages projects as part of another role, our practical, 4-day workshop combined with the versatile communication skills you gain during this training will make running projects even easier.

Get Course Brochure View Course

QQI Certified People Management – 3 Days - €539


Our 3-day People Management Course also includes a module on communication and assertiveness and covers a broad spectrum of essential management skills such as:

  • motivation techniques
  • performance management
  • organisational skills (time management, delegation etc.)

Get Course Brochure View Course

QQI Certified Management Coaching Course – 4 Days - €575


If you manage others, learning how to take a coaching approach can be a game-changer.

This course incorporates some communication skills along with everything you need to know to run successful 1-to-1 coaching sessions with members of your team.

Get Course Brochure View Course

Want Advice on the Right Combination?


If you’re not sure which course combination will benefit you most, we would love to help.

Our training consultants have plenty of course guidance expertise and are available by phone (Freephone 1800 910 810) or email (use the “Which Course for Me?” button below).

Next Communication Skills Course Dates

Online 5th of October 2021 Live Virtual Class Hold Your Place
Online 7th of December 2021 Live Virtual Class Hold Your Place

Frequently Asked Questions

This is a very practical, 1-day workshop. It is designed to provide you with important communication skills and develop your confidence in communicating clearly.

This Communication Skills Course is a 1-day workshop, which runs from 9.30 am until 5.00pm.

We deliver this course online in a live virtual classroom format.

“Live virtual classroom” is very like in-person training. It is delivered in real time and you can interact with our trainer and your fellow participants.

Connecting to our live virtual training is easy. You can read more about getting started in our PDF brochure.

Yes, this is a very popular programme for our in-company bookings. We can deliver training to your team on dates you choose and in a format that suits your business.

You can learn more in the “In-Company” tab above or get in touch using the “Get a Quote” button here.

Get a Quote

This Communication Skills Course is suitable for anyone who wants to improve how they communicate.

No experience is needed for this course.

You can call us directly on Freephone 1800 910 810 to book your place, or use any of the Reserve My Place buttons on this page to instantly hold a provisional place online.

We love to help!

Chat with our experienced team to get started

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